IoT News spoke with Alex Bunardzic, senior software developer at Staples, about the future of chatbots and the pursuit of their loyalty.

“People spend a lot of their online time chatting either through SMS, Messenger, or other channels,” says Bunardzic. “Previously, it was the trend that people were spending more time on social media and that’s where businesses were flocking to – you go where the market is. Now, businesses are realising the market is in the...

The UK government has published a draft of its Data Protection Bill which brings the EU’s controversial GDPR (General Data Protection Regulation) into UK law but provides leniency in some important areas.

In an editorial last month, IoT News highlighted the danger of GDPR regulations holding back startups which rely on data collection. We spoke to Peter...

Software business provider TestPlant has announced the launch of its digital automation intelligence testing suite, aiming to help organisations keep up with developmental challenges through artificial intelligence (AI).

The suite “accurately verifies, predicts and monitors the user experience and customer success of an application before and after each release, shifting testing from a compliance activity to a revenue generating profit centre focused on customer satisfaction, conversion, adoption, and...

The latest market research report titled ‘Technology Advancements Shaping Big Data Progress’ from Frost & Sullivan states that big data, IoT, and AI combined, will take futuristic applications to the next level.

It identifies the important development areas within the information and communication technology sphere which not only has the ability to address the challenges of the Big Data space, but also facilitate development of advanced applications through convergence.

Swapnadeep Nayak,...

Back in 1982, when intelligent assistant KITT from the hit TV show Knight Rider first hit our screens, the most sophisticated info-entertainment tech inside your car was probably a radio and cassette deck.

We’ve come a long way in the past 35 years. According to research firm Gartner, by 2020 there will be 250 million connected cars on the world’s roads. But just how far off are we from having our own KITTs installed in those connected vehicles?

KITT was able to drive as well as provide Michael Knight with all...

“There’s all sorts of useful algorithms – the right algorithms are impacting everything that we do,” explains Dr. John Bates, CEO of TestPlant. “It’s about the software learning and refining… it’s still a bit of a black art, but if you can package these things up right and make them consumable, it’s very, very interesting.”

The topic of conversation, naturally, is artificial intelligence (AI). What else could it be? Everyone’s talking about it, every...

Mergers and acquisitions (M&A) for the Internet of Things (IoT) continue to go at a steady pace, according to the latest analysis from Hampleton Partners.

In total, 239 ‘assets’ have been acquired from a total of 198 buyers between 2015 and the first half of this year in the IoT space. The total number of deals made in the first half of this year approached 50, albeit not quite at the same level of 2015, where the first six months of that year pushed 60.

According to Hampleton, the top acquirers were Verizon, ARM, and Intel. The...

European AI startups run the risk of being left behind due to strict EU regulations such as GDPR and misguided copyright reform.

IoT News spoke to Peter Wright, solicitor and managing director of Digital Law UK, about the regulatory climate and why it puts European startups at a global disadvantage.

Regulations are important, but they must not stifle innovation and creativity. The EU has made a name for itself with regulations which run from sensible to absurd. Here in the UK, it’s...